Acceptable Use Policy

Last Updated: March 2026

1. Purpose & Scope

This Policy governs the use of the Kinemat.ai video generation tool. It is designed to ensure that our service is used ethically, legally, and in a way that respects the rights of property owners, photographers, and third-party data platforms.

2. Prohibited Content & URLs

Users are strictly prohibited from using the Service to scrape or generate videos for:

  • Non-Real Estate Content: Any URL that does not lead to a bona fide real estate property listing (e.g., personal blogs, news sites, or e-commerce stores).
  • Unauthorized Listings: Properties for which the User does not hold a current, valid Agency Agreement or explicit written authority to market.
  • Off-Market/Private Data: Attempting to scrape URLs behind "agent-only" logins, paywalls, or private portals not intended for public viewing.
  • Competitor Data: Scraping another agent’s active listing to create "shadow" marketing or comparative content without permission.

3. Misleading & Deceptive Conduct (ACL Compliance)

Under the Australian Consumer Law (ACL), agents are liable for misleading representations. To protect the Company, Users must not:

  • Alter Material Facts: Use the tool to highlight features that do not exist or to intentionally obscure property defects.
  • Mismatched Data: Provide URLs where the listing text has been "staged" with incorrect pricing or land sizes to "bait" buyers (Underquoting).
  • False Branding: Use the white-label feature to imply that the Company or any third-party portal (like realestate.com.au) has endorsed the specific claims made in the video.

4. Intellectual Property & "The Photographer Clause"

In Australia, copyright for property photography often remains with the photographer.

  • Licensing: Users must ensure they have a "Right to Sub-license" or "Right to Transform" the images.
  • Watermark Removal: Users must not use the tool to scrape images where they intend to crop out or digitally remove original photographer watermarks or agency logos.

5. Data Privacy & Personal Information

  • Third-Party Privacy: Users must not scrape URLs that contain sensitive personal information of tenants or vendors (e.g., photos showing internal family portraits, sensitive documents on a desk, or personal contact details of the owner).
  • Automated Harassment: Using the tool to generate "bulk" videos for the purpose of spamming or unsolicited direct marketing is a breach of the Spam Act 2003 (Cth).

6. System Integrity & "Fair Play"

To maintain system stability for all Australian subscribers, Users must not:

  • High-Frequency Scraping: Use automated scripts or "bots" to feed hundreds of URLs into the Service simultaneously (Rate Limiting applies).
  • Reverse Engineering: Attempt to probe or test the vulnerability of our scraping engine or bypass any technical restrictions.

7. Monitoring & Enforcement

  • Audits: The Company reserves the right to audit the URLs submitted to the Service to ensure compliance with this AUP.
  • Termination: Violation of this AUP may result in immediate suspension of the User's subscription without a refund.